Payment Policy | Effective Date: March 4, 2025
At MyxCity, we are committed to providing a secure, seamless, and convenient shopping experience for our customers. This Payment Policy outlines the accepted payment methods, security measures, billing terms, and other important payment-related information. By making a purchase on MyxCity, you agree to the terms stated below.
1. Accepted Payment Methods
To ensure flexibility and convenience, we accept the following secure payment methods:
✔️ Credit & Debit Cards: Visa, MasterCard, American Express, Discover
✔️ PayPal: Fast and secure online payment option for international and domestic customers
✔️ Google Pay & Apple Pay: Quick one-tap payments for mobile users
✔️ Bank Transfers: Available for wholesale and bulk orders upon request
✔️ Gift Cards & Store Credit: Customers can use MyxCity-issued gift cards and store credit for eligible purchases
All transactions are processed in USD ($). Customers are responsible for any currency conversion fees if purchasing from outside the United States.
2. Payment Security & Data Protection
At MyxCity, we take data security seriously and follow industry best practices to protect your payment information.
✔️ All transactions are secured with SSL (Secure Socket Layer) encryption, ensuring your data remains private and protected from unauthorized access.
✔️ We do not store credit card details on our servers. Payments are processed through trusted third-party gateways that comply with PCI DSS (Payment Card Industry Data Security Standard) regulations.
✔️ Fraud protection measures are in place, and all orders are screened for potential fraudulent activity before processing.
Customers are advised to never share payment details via email or phone calls from unverified sources. If you suspect any fraudulent activity, please contact us immediately.
3. Order Processing & Payment Authorization
✔️ All orders must be fully paid at checkout before processing and shipping.
✔️ Once payment is successfully authorized, you will receive a confirmation email with order details.
✔️ If your payment is declined or fails, your order will not be processed, and you may need to update your payment method or contact your bank for assistance.
We reserve the right to cancel any order if payment is not received or if fraudulent activity is suspected.
4. Billing & Invoice Details
✔️ Customers will receive an electronic invoice via email after completing a purchase.
✔️ If you require a customized invoice for business purposes, please contact us at info@myxcity.xyz.
✔️ Billing details must be accurate and match your payment method’s registered information to prevent delays or order cancellations.
5. Subscription Payments & Auto-Renewals
For customers enrolled in our subscription service, payments are automatically deducted based on the selected renewal cycle.
✔️ Subscription payments will be processed on the same date each month or based on the selected interval.
✔️ Customers can pause, modify, or cancel their subscription at any time through their MyxCity account dashboard.
✔️ If a subscription payment fails, the system will attempt to process the payment again. If the issue persists, the subscription may be suspended or canceled.
For any changes or cancellations, please notify us at least 48 hours before the next billing cycle to avoid unwanted charges.
6. Refunds & Payment Reversals
✔️ Refunds are processed in accordance with our Refund and Return Policy.
✔️ If eligible for a refund, payments will be credited to the original payment method within 5-7 business days.
✔️ Shipping fees are non-refundable, except in cases where the return is due to an error on our part.
✔️ Refunds for bank transfers or international orders may take longer due to additional processing times from financial institutions.
7. Payment Disputes & Chargebacks
✔️ If you notice unauthorized or incorrect charges, please contact our support team before filing a dispute with your bank or payment provider.
✔️ Chargebacks should be used as a last resort. Unjustified chargebacks may result in account suspension or legal action.
✔️ We work closely with financial institutions to investigate and resolve disputes promptly.
8. Taxes & Duties
✔️ Orders shipped within the United States may be subject to state and local sales tax, calculated at checkout based on the delivery location.
✔️ International customers are responsible for customs duties, import taxes, and clearance fees imposed by their country’s regulations. These fees are not included in the total order cost.
✔️ If an order is returned due to unpaid customs duties, the customer will be responsible for reshipping costs or may receive a partial refund (excluding shipping fees).
9. Cancellations & Modifications
✔️ Orders can be canceled within 24 hours of placement, as long as they have not been processed or shipped.
✔️ Once an order has been shipped, cancellations are not possible. Customers must follow our Refund and Return Policy for eligible returns.
✔️ For order modifications, including changing shipping details, please contact us immediately after placing your order.
10. Wholesale & Bulk Orders
We offer special payment options for bulk and wholesale customers.
✔️ Large orders may require advance payment or a deposit before processing.
✔️ We accept bank transfers and corporate invoicing for approved wholesale accounts.
✔️ Wholesale customers should contact info@myxcity.xyz for payment terms and eligibility.
11. Google AdSense Compliance & Advertising Policies
✔️ Our website complies with Google AdSense policies, ensuring transparent pricing and secure payment processing.
✔️ We do not engage in misleading pricing, false advertising, or deceptive payment practices.
✔️ Customers can review our Terms & Conditions for additional legal information regarding purchases.
12. Updates to This Payment Policy
✔️ MyxCity reserves the right to update or modify this Payment Policy at any time.
✔️ The latest version will always be available on our website, with the effective date clearly stated.
✔️ Continued use of our website after policy updates implies acceptance of the revised terms.
13. Contact Us
For any questions regarding payments, transactions, or refunds, feel free to contact us:
📍 Address: 3569 Nicholas Street, Topeka, Kansas, United States
📞 Phone Number: 785-267-7393
📩 Email: info@myxcity.xyz
🌐 Website: https://myxcity.xyz/
Thank you for choosing MyxCity. We appreciate your trust and look forward to providing you with the best organic baby milk products with a smooth and secure payment experience!